Refund & Return Policy
Last Updated: 1/1/2026
Thank you for your purchase from Water Hazard Hydration. Due to the nature of our products, we have established the following policy regarding returns, refunds, and exchanges.
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1. All Sales Final
Because our products are consumable beverages, all sales are final and we do not accept returns once products have been delivered.
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2. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, we will gladly make it right.
Please contact us within 5 days of delivery at: contactus@waterhazardhydration.com
Include:
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Your order number
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A description of the issue
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Photos of the product and packaging
We may offer a:
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Replacement shipment
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Store credit
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Refund (at our discretion)
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3. Shipping Issues
If your order is lost or significantly delayed in transit, please contact us. We will work with the shipping carrier to resolve the issue.
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Water Hazard Hydration is not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.
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4. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
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Orders shipped to incorrect or incomplete addresses may not be eligible for a refund. Reshipping fees may apply.
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5. Order Changes & Cancellations
We process orders quickly to ensure fast delivery.
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If you need to modify or cancel your order, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.
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6. Refund Processing
If a refund is approved, it will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
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7. Contact Us
For any questions regarding your order or this policy, please contact:
Water Hazard Hydration
Email: contactus@waterhazardhydration.com
Website: www.waterhazardhydration.com
