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Refund & Return Policy

Last Updated: 1/1/2026

Thank you for your purchase from Water Hazard Hydration. Due to the nature of our products, we have established the following policy regarding returns, refunds, and exchanges.

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1. All Sales Final

Because our products are consumable beverages, all sales are final and we do not accept returns once products have been delivered.

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2. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we will gladly make it right.

Please contact us within 5 days of delivery at: contactus@waterhazardhydration.com

Include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging

We may offer a:

  • Replacement shipment

  • Store credit

  • Refund (at our discretion)

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3. Shipping Issues

If your order is lost or significantly delayed in transit, please contact us. We will work with the shipping carrier to resolve the issue.

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Water Hazard Hydration is not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.

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4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

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Orders shipped to incorrect or incomplete addresses may not be eligible for a refund. Reshipping fees may apply.

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5. Order Changes & Cancellations

We process orders quickly to ensure fast delivery.

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If you need to modify or cancel your order, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.

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6. Refund Processing

If a refund is approved, it will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

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7. Contact Us

For any questions regarding your order or this policy, please contact:

Water Hazard Hydration
Email: contactus@waterhazardhydration.com
Website: www.waterhazardhydration.com

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